Privacy Policy

This Privacy Policy describes how Funhollow (“we”, “us”, or “our”) collects, uses, and protects information you provide when you access funhollow.com (the “Site”) and the free social games on it (the “Service”).

Funhollow is a free social entertainment platform. The Service uses virtual coins only; we do not accept payments, we do not offer real-money prizes, and no aspect of the Service constitutes gambling. By using the Site you agree to the practices described below.

1. Who We Are

Funhollow operates this Site as a free-to-play social entertainment service. We can be reached at [email protected], by phone on +61 8 7009 3360, or by post at Level 2, 60 Waymouth Street, Adelaide SA 5000, Australia, for any privacy enquiries, data-subject requests, consent withdrawals, opt-out requests, or complaints.

2. Information We Collect

2.1 Information you provide

• Contact form data — name, email address and message contents when you write to us.
• Account data — if you create an account, your chosen username, email and any optional profile details.
• Age confirmation — a single record stored locally in your browser confirming you are 18 or older. It does not contain your date of birth.

2.2 Information collected automatically

• Technical data — IP address, browser type, operating system, device type, referring URL, pages viewed and timestamps.
• Cookies and similar technologies — see our Cookie Policy.

We do not collect health, financial-account, government-identifier, biometric, or any data classified as sensitive under Article 9 of the EU/UK GDPR.

3. How We Use Your Information

• To operate, maintain and improve the Site and the Service;
• To respond to enquiries and complaints;
• To verify visitors meet the minimum age of 18;
• To analyse general usage trends in aggregated form;
• To detect and prevent abuse or fraud;
• To comply with applicable laws.

4. Legal Bases (UK / EU GDPR)

• Consent — for non-essential cookies, analytics and advertising measurement.
• Legitimate interests — for operating, securing and improving the Service.
• Legal obligation — where required by law.

5. Information Sharing

We do not sell your personal information, and we do not share it for cross-context behavioural advertising except with your consent. We share only with:

• Service providers who host the Site and deliver content via CDN — including Cloudflare, Inc. — or process analytics, under written agreements;
• Law enforcement or public authorities where required by law;
• Advertising partners — including Microsoft Advertising — for measurement, only after you consent via the cookie banner. If you consent, Microsoft collects and receives personal data to provide Microsoft Advertising; see the Microsoft Privacy Statement. We do not share contact-form or account data with advertising partners.

6. International Transfers

Providers may process data outside Australia, the UK or the EEA. Where this occurs we rely on appropriate safeguards such as Standard Contractual Clauses or an equivalent mechanism.

7. Data Retention

We retain personal data only as long as necessary, or as required by law. Contact-form data is kept up to 24 months. Aggregated analytics may be kept indefinitely in a non-identifying form.

8. Your Rights

• Access, correct or delete your data;
• Object to or restrict certain processing;
• Withdraw consent at any time;
• Opt out of personalised advertising and of direct marketing;
• Receive your data in a portable format;
• Complain to your supervisory authority — in Australia the Office of the Australian Information Commissioner (oaic.gov.au); in the UK the ICO (ico.org.uk).

To exercise any right, email [email protected]. We respond within one month, at no cost.

9. Your Privacy Choices: Consent, Personalised Ads & Opt-Out

9.1 Giving consent

Where consent is required before we set non-essential cookies, we ask through the cookie-consent banner shown on your first visit. Choose “Accept all”, or “Manage” to enable only the categories you agree to. Strictly-necessary cookies (security and age-confirmation) do not require consent.

9.2 Withdrawing consent

• On the Site — use the “Cookie settings” link in the footer, switch off any category and save.
• In your browser — delete stored cookies.
• By email — [email protected].

9.3 Opting out of personalised advertising

• Microsoft Advertising — about.ads.microsoft.com/resources/policies/personalized-ads.
• Your Ad Choices (Australia) — youradchoices.com.au.
• Your Online Choices (EU/UK) — youronlinechoices.com.
• Global Privacy Control — we honour the GPC browser signal as a valid opt-out.

9.4 Australian users

The Privacy Act 1988 (Cth) and the Australian Privacy Principles apply. You may access and correct your information and opt out of direct marketing (APP 7). Complaints may go to the OAIC at oaic.gov.au.

10. Children

The Service is strictly for adults aged 18 and older. We do not knowingly collect personal information from anyone under 18. If you believe a minor has provided us data, contact us and we will delete it.

11. Security

We use industry-standard measures including HTTPS encryption and access controls. No internet transmission is fully secure, but we apply current best practice.

12. Changes

We may update this Policy; the “Last updated” date reflects the most recent revision.

13. Contact

Questions? Contact [email protected].

Last updated: 19 August 2026